Shipping Policy

Last updated: May 29, 2026

Order Processing

At Folkio, we strive to process all orders within 1–2 business days. Once your order has been dispatched, you will receive a tracking email to keep you informed of its progress. Our team works diligently to ensure timely shipping, so you can enjoy your new purchases as soon as possible.

Domestic Shipping — United States

We offer various shipping options to cater to your needs. The following table outlines our domestic shipping options:

Shipping Method	Delivery Time	Cost
Standard/Free	5–7 business days	Free
Expedited	3–5 business days	Calculated at checkout
Express	1–3 business days	Calculated at checkout

International Shipping

For our international customers, please note that delivery times may vary between 7–21 business days, depending on your location. Additionally, any customs or duties incurred are the responsibility of the customer. We recommend checking with your local customs office for more information on potential fees.

Order Tracking

Once your order has been shipped, you will receive a tracking email with details on how to monitor the progress of your package. You can use this information to stay up-to-date on the status of your order.

Lost or Damaged Shipments

In the unlikely event that your order is lost or damaged during transit, please contact us within 10 days of the expected delivery date. When reaching out, be sure to include your order number and photos of the damaged items, if applicable. This will help us to quickly resolve the issue and provide a suitable solution.

Contact Us

If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to us at support@folkio.shop. We're here to help and look forward to hearing from you.